FAQ
Frequently Asked Questions
Find answers about getting started, preparing a trip, saving your data, and sharing with others.
Do I need to create an account?
No. You can create a trip immediately without login or email registration.
Which devices are supported?
simrip works on iPhone and iPad. Check the App Store product page for the currently supported operating system before downloading.
What travel information can I organize?
You can keep daily plans, packing, and booking details together with image-based Clips for places or food ideas and custom checklists for each trip.
Can I use simrip for free?
Yes. The app is free to download and its basic features are free. There is an optional one-time purchase to remove ads. Edit together includes the first collaborative trip free per Apple Account; later trips are purchased individually at the price shown by the App Store before purchase.
Can I attach images and PDF files?
Yes. Add ticket or reservation images and PDF files to a booking memo, with up to 10 attachments per memo.
Can I send a trip to someone who does not have the app?
Yes. Save or share it as an image, multi-page PDF, or text. Images and PDF files are convenient when the recipient only needs to view the trip.
Can I reuse a trip for another journey?
Yes. Copy the whole trip, or copy only packing items and categories to a new trip. Packing-only copies clear every check and do not include plans, bookings, attachments, the cover, or trip dates.
What are the conditions for Edit together?
The first collaborative trip is free per Apple Account. Up to 10 people including the owner can use it through the trip end date. Invited participants do not need to make an additional purchase.
Where is my trip data stored?
Regular trips are stored on your device. Edit together also stores the trip data needed for synchronization and any images or PDF files selected for sharing in the cloud. See the Privacy Policy for details.
How should I prepare for changing devices?
Export a backup file from Settings before changing devices, then import it on the new device. Booking attachment images and PDF files are not included, so store any files you need separately.
Still need help?
Tell us what you know, including the app version and the screen where the issue occurred, through the contact form. Opening or sending the form never attaches trip data stored on your device automatically.